• Mon thru Fri 7:30am - 11:00am, Telephone inquiries 2:00pm - 4:00pm
• EMERGENCIES The American Citizen Services section can be contacted 24 hours a day, 7 days a week. During normal business hours, Mon thru Fri between 7:30 am and 4:30 pm, contact the section directly at (63)-2-301-2000. At all other times, the Duty Officer can be reached by contacting the Embassy at 63-2-301-2000 and following the prompts.

All US citizens seeking passport, citizenship and birth registration services may contact (63) (2) 879-4747 (ACS-Air21/FEDEX Local Courier Service), 7:30am - 4:30 pm, Mon-Fri, except American and Philippine holidays) to obtain the necessary forms and list of requirements.The US Embassy has partnered with Air21/FEDEX to provide blank forms, pick-up completed forms and documents, and deliver passports and Consular Reports of Birth Aboard to any location in the Philippines for a nominal fee. Forms can also be obtained from the Embassy (Window D-American Citizen Services, between 7:30 a.m. and 11:00 a.m., Monday through Friday) or downloaded through this website.  Interview appointments will be scheduled upon receipt of completed application forms at the Embassy.  The forms can be submitted to the Embassy via mail (Mailing Address: Citizenship and Passport Unit, American Citizen Services, Consular Section, U.S. Embassy, 1201 Roxas Blvd., Manila) or through Air21/FedEx courier mentioned in the foregoing.