Contact Information
American Embassy Manila Contact Information
Email Addresses (Please click on each link to generate email)
| For general inquiries (other than K visas) |
consmanilaniv@state.gov |
| For seafarer concerns | mnlnivsea@state.gov |
| Office Address Embassy of the United States of America 1201 Roxas Boulevard Ermita, Manila Philippines 1001 |
|
| Postal Address | |
| Local Consular Section Nonimmigrant Visa Unit American Embassy Manila P.O. Box 151 Manila |
International Consular Section Nonimmigrant Visa Unit American Embassy Manila F.P.O. A.P. 96515 |
Contact Numbers
Call Center – for general inquiries and scheduling appointments (K visa information and interview appointments are handled by the Immigrant Visa Unit). The call center is accessible from Monday through Friday, 8:00 a.m. to 8:00 p.m., Manila time, except US and Philippine holidays.
(02) 982-5555 // (02 902-8930 - for calls within the Philippines and other countries aside from mainland United States
(214) 571-1600 - for calls from mainland United States.
Office number
(02) 301-2104 - available from 8:00 a.m. to 10:00 a.m. and 1:00 p.m. to 3:00 p.m., Monday through Friday, except on U.S. and Philippine Holidays.
This number is for general inquiries only (except K visas). NO TELEPHONE inquiries on an specific applicant’s case will be entertained. All inquiries must be in writing.
Please visit the Nonimmigrant Visa Application Procedures page for complete information on how to apply for a nonimmigrant visa to the United States.
BEFORE submitting questions/concerns to us, please visit the Frequently Asked Questions (FAQs) page.
Under United States law, visa records are confidential. The Nonimmigrant Visa Unit will only respond to visa inquiries from the applicant or from the applicant’s legal representative with a signed Form G-28 (Notice of Entry of Appearance as Attorney or Representative). In cases of minor applicants, inquiries will be entertained if they came from one or both parents of the concerned.
To assist us in responding more promptly when corresponding with us, please include the following:
- Full name of the applicant(s) as written on the passport
- Date and place of birth of the applicant(s)
- Date and classification of visa application
- Succinct summary of case
We appreciate if the writer can provide us an email address where we can send our response.
We try to respond to most inquiries and to answer most letters within 3 to 7 days. However, complicated cases requiring research or thorough review may require two weeks or longer.