American Citizen Services

• Reporting the Death of an American
• Mortuary Arrangements in Manila
• List of Funeral Homes
• Transmitting Funds to the American Embassy
• Mortuary Services: Estimated Costs in the Manila Area
• Consular Mortuary Certificate
• The Consular Report of Death of An American Citizen Abroad

The death of a U.S. citizen should be reported immediately to the Embassy. The Embassy will notify the next of kin if necessary and carry out their instructions regarding the disposition of remains. Additionally, unless the legal next of kin is in the Philippines, the Embassy acts on behalf of the executor as the provisional custodian of the estate. 

During working hours the appropriate Embassy office is the American Citizen Services Unit (Tel: (63) (2) 301-2000 X 2246.) After working hours, the Embassy duty officer should be contacted as soon as possible at (63) (2) 301-2000. Listen to the recording for instructions on how to contact the duty officer. 

The toll-free telephone number for the office of Overseas Citizen's Services (OCS) in the Department of State is (888)407-4747. Outside the US or Canada dial (317)472-2328. The hotline is available during the hours 8:45 a.m. to 9:00 p.m. (EST) Monday through Friday. At all other times, please call the Department of State at 202-647-4000. 

The Embassy is required to report the death of American civilians to their next of kin and to the Department of State. Consequently, we need to know the deceased person's name, date and place of birth, passport number, date and place of death, cause of death, and the location of the remains. We also need the full name and address of the next of kin so that we can determine their instructions regarding arrangements for the deceased. 

Once the death certificate is issued by Philippine authorities, the Embassy will prepare a Consular Report of Death of An American Citizen Abroad. This document will assist the next of kin with legal matters that may arise as a result of the death. 

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If the next of kin or another individual who is responsible for making the funeral arrangements is in the Philippines, a suitable funeral home should be contacted (see below for list). Philippine health laws require prompt disposition of the remains. The remains are handled in accordance with the laws of and facilities available in the Philippines and, in some cases, the services fall short of those expected in the U.S. If the remains are being returned to the U.S. for burial, it is recommended that your hometown funeral director be contacted prior to any arrangements.

If the remains are shipped to the U.S., they must first be embalmed or cremated. The Embassy can assist in the arranging of this, though all costs must be paid by the next of kin. There are several funeral homes in the Philippines that have provided adequate embalming services in the past. 

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List of Funeral Homes

1. INDIONGCO'S FUNERAL PARLOR
Sto. Entierro Street
Angeles City, Pampanga, Philippines
Tel. Nos. (45) 322-8541; (45) 888-5367 Cellphone: (0917) 470-1996
Fax Nos: (45) 888-0750
Contact Person: Mr. Alexander Indiongco, Proprietor and General Manager

2. RIZAL FUNERAL HOMES
438 Cementina Street
Pasay City, Metro Manila, Philippines
Tel. Nos.: (02) 843-0756; (02) 831-0515; (02) 831-1204
Fax No.: (02) 831-9967
Contact Person: Mr. Rodel Forbes, Funeral Director

3. ST. MARTIN'S MEMORIAL HOMES
Murphy Street, Pag-asa
Olongapo City, Philippines
Tel. No. (47) 222-3345
Contact Persons: Mr. Jimmy Narciso or Mr. Dominador S. Bernabe

4. COSMOPOLITAN FUNERAL HOMES
16-18 Junquera St.
Kalubihan, Cebu City, Philippines
Tel Nos.: (32) 256-0493; (32) 255-2652; (32) 416-8071
Telefax: (32) 416-8071
Contact person: Levy Banag, Head-Sales Department

NOTE:   Prices of services among funeral homes will vary.

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Costs for funeral arrangements for a deceased American citizen are expensive and the estimated costs will fluctuate with inflation and exchange rates. If costs are to be borne by relatives or friends in the United States, the US Embassy can make all necessary arrangements once funds are received from relatives or friends. The quickest means of transmission is telegraphically via Western Union Money Order. To send a money order, advise Western Union (1-800-325-6000 or -4176) to send a money order for the required amount to: 

Office of Overseas Citizens Services
Department of State 
Washington, D.C. 20520 

Include the following instructions in the money order: 

1) the funds should be forwarded to the American Embassy in Manila, 
2) the full name of the deceased, 
3) the next of kin's instructions as to the disposition of the remains, 
4) and the name, address, and full telephone number of the U.S. funeral home that will handle arrangements in the U.S. 

The Department charges a $30.00 processing fee and Western Union will also charge a fee for the money transfer. 

Any unused funds will be returned after all bills have been paid.

If funds are being provided from the United States, the Embassy must have confirmation from the State Department that the necessary funds have been deposited before instructing the funeral home to make the necessary arrangements. Therefore, it is imperative that the necessary funds and instructions are provided as soon as possible after a death occurs. 

Next of kin may contact the Embassy directly to convey instructions for the disposition of the remains. 

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Estimated Costs of Mortuary Services in the Manila Area 

The cost for preparation and burial in Manila - $2,400

The cost for cremation and disposition of ashes in Manila - approximately $1,200

Preparation and air shipment of remains; Manila to U.S. - $4,500

Cremation and air shipment of ashes; Manila to U.S. - $1,500

These estimated costs may vary depending on the specific circumstances and location of the deceased. The varying exchange rate of the U.S. Dollar and the Philippine Peso will also affect these costs.

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The Embassy will also issue a consular mortuary certificate and other documents needed if the remains are to be shipped to the United States. 

To assist the Embassy in preparing the mortuary certificate, the next-of-kin or the representative from the funeral parlor should submit the following: 

1. certified copy of the local death certificate

2. proof of citizenship, such as U.S. passport or certificate of naturalization

3. original transit permit from city hall

4. confirmed airline booking

5. airway bill number

6. consignee information

7. certificate of cremation (for ashes)

8. Passport or other valid IDs of the signatory to the mortuary certificate (affidavit)

There is a fee of $60 for the Consular Mortuary Certificate for the shipment of the remains of non-Americans.

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The Consular Report of Death of An American Citizen Abroad 

The Embassy prepares a Report of Death of an American Citizen Abroad for each American who dies in the Philippines and whose death is reported to the Embassy. This certificate is based on the Philippine death certificate and is valid for use in the United States. The next-of-kin will find this Report of assistance in dealing with insurance companies, Social Security Administration, Department of Veterans Affairs, or in any situation in which he/she will need proof of death. 

The Embassy completes the Report upon submission of the following:

1. the original U.S. passport of the deceased and/or certificate of naturalization (if applicable)

2. original or certified copy of the local death certificate

3. completed Embassy-issued death questionnaire

4. copy of passport or other photo identification of the next-of-kin, and 

5. original or certified copies of documents establishing relationship of the next-of-kin to the deceased. 

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