American Citizen Services

U.S. Embassy Manila hosts the offices of the US Social Security Administration and the U.S. Department of Veterans Affairs. Both offices provide services and manage benefits of qualified applicants and recipients. 

Services provided by Social Security include:

• Taking claims for entitlement to all types of Social Security Benefits. (retirement, survivors, disability, lump sum death) 
• Processing applications for new or replacement Social Security cards 
• Helping beneficiaries re-establish entitlement 
• Processing all post entitlement issues: change of address, direct deposit enrollment, non-receipt of check issues, etc. 
• Clearing earnings discrepancies 
• Answering Social Security questions 
• Handling Medicare enrollments and issues 

Phone: (63) (2) 301-2000 Fax: (63) (2) 522-1514
For more information, please see the SSA webpage

The USDVA Reginal Office offers a wide range of services to veterans, including the processing of benefits claims, local payment of benefit checks, and other social services available to claimaints. Benefits counselors are on duty at the Regional Office from 8:00 AM to 4:00 PM Monday through Friday to answer questions concerning all aspects of veterans benefits. They may also be contacted by telephone at (63) (2) 301-2000 during the cited times. 

In addition to the Regional Office, VA operates a Clinic located at 2201 Roxas Boulevard, Pasay City. Clinic hours of operation are from 7:30 AM to 4:00 PM, Monday through Friday. Medical care is limited to service connected disabilities only and includes out-patient care at the clinic and in-patient care at various contract hospitals. Prior authorization is required for non-emergency out-patient care and hospitalization. Persons having questions concerning eligibility for treatment should call 833-4566 or 833-4567; Fax:(632)831-4454; Email: manlopc.inqry@vba.va.gov.

Contact: TEL: (632) 301-2000 FAX: (632) 523-1224 
E-MAIL: manlvaro.inqry@vba.va.gov
Website: www.va.gov