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Federal Benefits


U.S. Embassy Manila hosts the offices of the U.S. Social Security Administration and the U.S. Department of Veterans Affairs. Both offices provide services and manage benefits of qualified applicants and recipients.  

Social Security Administration (SSA)

Services provided by Social Security Administration (SSA) are free of charge and include:

  • Taking claims for entitlement to all types of Social Security Benefits, including retirement, survivors, disability, lump sum death
  • Processing applications for new or replacement Social Security cards
  • Processing all post entitlement issues: foreign enforcement questionnaire, change of address, direct deposit enrollment, non-receipt of check issues, etc.
  • Clearing earnings discrepancies
  • Handling Medicare enrollments and non-coverage issues

Contact Information:
Phone: (632) 301-2000 ext. 9
Fax: (632) 708-9723 and (632) 708-9714

Local Address: 

Social Security Administration
United States Embassy
1201 Roxas Boulevard, Ermita
Manila, Philippines 0930

U.S. Address: 

Social Security Administration
American Embassy Manila
Unit 8600 Box 1610
DPO AP 96515-1610

U.S. Department of Veterans Affairs (USDVA)

The USDVA Regional Office offers a wide range of services to Veterans, including the processing of benefits claims, local payment of benefit checks, and other social services available to claimaints. Benefits counselors are on duty at the Regional Office from 7:30 AM to 4:30 PM Monday through Friday to answer questions concerning all aspects of veterans benefits.

United States Department of Veterans Affairs - Manila Regional Office
Seafront Compound, 1501 Roxas Boulevard, 1302 Pasay City(near Cuneta Astrodome)

Contact Information:
Trunkline: (632) 550-3888 / Fax Number: (632) 550-3942
Toll Free: 1-800-1888-5252
E-mail inquiries:





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Please refer to this link for more information for enrollment of Veterans to MyHealthevet and eBenefits programs.

In addition to the Regional Office, VA operates a Clinic located in the same building. Clinic hours of operation are from 7:30 AM to 4:30 PM, Monday through Friday. Medical care is limited to service-connected disabilities only and includes outpatient care at the clinic and inpatient care at various contract hospitals. Prior authorization is required for non-emergency outpatient care and hospitalization. Persons having questions concerning eligibility for treatment should contact the Outpatient Clinic.

United States Department of Veterans Affairs - Outpatient Clinic
Seafront Compound, 1501 Roxas Boulevard, 1302 Pasay City(near Cuneta Astrodome)
Contact Information:
Trunkline (632) 318-8387 / Fax No: (632) 310-5957
Toll Free No: 1-800-1888-8782
For Audio Care: (632) 556-8387
Pharmacy: (632) 318-8311

E-mail inquiries:

Veterans of the U.S. Armed Forces have the same entitlement to monetary benefits in the Philippines that they would have in the United States with the exception of Home Loans and related programs which are not available here. Benefits for Veterans of the Philippine Commonwealth Army, USAFFE, Recognized Guerillas, and New Philippine Scouts are different than those for Veterans of the regular components of the U.S. Armed Forces. U.S. citizenship does not affect their entitlement to benefits.

For more information, please visit the U.S. Department of Veterans Affairs – Manila Webpage.


Are you filing for retirement, disability or Medicare benefit? File online and eliminate the need to wait for an appointment. You can also get a benefit estimate by using the Retirement Estimator. These services are available at

The Form SSA-7161-OCR-SM or Form SSA-7162-OCR-SM is an annual questionnaire that SSA sends to beneficiaries living outside the U.S. The completed form should be mailed to the U.S. using the enclosed envelope and not sent to the Embassy. The forms are mailed each year in either May or June. If the completed form has not been received in the U.S, a follow-up letter is mailed in September or October. If the form is not received by November 1, please contact us at We will email you the form, if needed, with instructions on where to send it. Note: if you live in Australia, Hong Kong, Japan, New Zealand, or use an APO/FPO/DPO address, and are under age 90, and do not have a representative payee, you will get the form every two years. The form is mailed in even numbered years for claim numbers ending in 00-49. The form is mailed in odd numbered years for claim numbers ending in 50-99.