Refusal and Termination

During the visa interview, the consular officer determines if additional documents are required to help establish your eligibility for visa issuance. Secondary documents are not statutorily required. However, applicants should submit secondary documents to help establish their qualifications. When you are asked to provide additional information or supporting documents, your application is generally refused under Section 221(g) of the Immigration and Nationality Act. A consular sheet is given to you after the interview indicating the additional documentation you should present.

The Embassy may also conduct further administrative review and investigations to determine the qualifications of applicants to be eligible for visa issuance.

When these extra steps are taken, visa issuance may be delayed. Applicants are advised not to finalize their travel arrangements until they have been issued visas.

NATIONAL STATISTICS OFFICE (NSO) DOCUMENTS

For applicants who were refused visa issuance under Section 221(g) of the Immigration and Nationality Act (INA) for lack of civil documents from the National Statistics Office (NSO), please follow the instructions below:
 
Instructions to the applicant

After your interview,  you can obtain the documents listed on the Reverification Form in one of three ways. The Reverification Form will be given at the releasing window to those who were refused under 221(g) of the INA for lack of civil documents. 

OPTION #1  Submit the Reverification Form in person at the Pasay City NSO outlet

1. Go to the Pasay City NSO outlet (see map below).
2. Complete the colored NSO document request form provided at the NSO outlet.
3. Submit BOTH the colored NSO document request form AND the Reverification Form to the NSO clerk.
4. Pay the required fee.   Keep your receipt.  This serves as proof you submitted the form to NSO.

NOTE: This form will only be accepted in person at the Pasay City NSO outlet.

OPTION #2  Call the NSO Helpline Plus to request your documents

1. Call 737-1111 (long distance charges apply outside Metro Manila).
2. Tell the Customer Care Officer you have a Reverification Form from the U.S. Embassy.
3. Answer the customer care officer’s questions about the needed documents.
4. Follow the customer care officer’s instructions to pay for the documents.

OPTION #3  Use the NSO e-census website to request your documents

1. Go to www.e-census.com.ph
2. Click on “Request for copies of Birth/Marriage/Death Certificate/CENOMAR (Singleness).”
3. Follow the instructions for using a Reverification Form from the U.S. Embassy.
4. Follow the instructions to pay for the documents.

NSO will submit the requested documents directly to the U.S. Embassy.  You should then wait to hear from the U.S. Embassy about the status of your visa application.  All inquiries regarding your visa application should be directed to the U.S. Embassy Immigrant Visa Call Center at 1-909-101-7878.  DO NOT call the NSO outlet. 

DNA Testing: http://manila.usembassy.gov/wwwh3332.html


Termination: http://manila.usembassy.gov/wwwh3222.html