Rescheduling Appointments If you miss or are unable to make your scheduled appointment, you may call 1-909-101-7878 (within the Philippines). The cost of the 909 service is U.S. $0.98 per minute; this amount will be charged to your telephone bill. Applicants, Agents or Petitioners calling from within the United States will also be able to use this service by calling 1-888-877-9888. The cost of the 888 service from the United States is a U.S. $18 PIN payable using a Visa or MasterCard once you have called into the service. Applicants or their representatives must have the applicant’s Immigrant Case Number as given in the Embassy notification letter available when they call to reschedule an appointment. Callers can speak with an English or Tagalog speaking operator. The service is available to the public from 8:00 a.m. to 6:00 p.m., Monday to Friday, Manila local time.