Contact the Embassy by Mail or by Telephone

By Mail:

From within the Philippines: Chief, Immigrant Visa Branch, United States Embassy, 1201 Roxas Blvd., Ermita, Metro Manila 1000

From outside the Philippines: Chief, Immigrant Visa Branch, PSC 500, Box 26, FPO AP, 96515-1000 USA

• DO NOT send registered mail.
• Do not address correspondence to a person by name. Employees are transferred on a regular basis, so any mail addressed to an individual may be forwarded to that person and not to the section where your concern would be addressed.
• If you have an e-mail address, please include it in your letter.

Note: The National Visa Center (NVC) in Portsmouth, New Hampshire forwards immigrant visa cases to the U.S. Embassy in Manila only when interview slots are available. The NVC, not the Embassy, schedules immigrant visa interviews. For K visa applications, the NVC forwards the petitions to Manila only after completing preliminary processing on those cases. If you would like to check on the status of your case, NVC can be reached at (603) 334-0700.

Starting March 19, 2008, those applying K-1, K-2, K-3 and K-4 visas who have been notified by the Embassy to prepare for their interview can call 1-909-101-7878 (from within the Philippines) or 1-888-877-9888 (from within the United States) to schedule an interview appointment at the U.S. Embassy in Manila.

By Telephone:

The Immigrant Visa Information Call Center, which can be reached at 1-909-101-7878, is available Monday to Friday, 8 a.m. to 6 p.m. (Philippine Time). There is a fee charged to callers by the Call Center for its services.

Call Center customer service representatives are able to provide basic information regarding the status on file with the Embassy. They are unable to provide advise or make determinations about legal aspects of cases.