Petioner, Applicant, Lawyer, Designated Agent
The Embassy website is a useful reference for
commonly asked questions. If you, however, have questions about
a specific case and the information on our website is not sufficiently
responsive, feel free to contact us.
By Telephone:
The Immigrant Visa Information Call Center, which
can be reached at 1-909-101-7878, is available
Monday to Friday, 8 a.m. to 6 p.m. (Philippine Time). There is a fee charged
to callers by the Call Center for its services.
Call Center customer service representatives
are able to provide basic information regarding the status on
file with the Embassy. They are unable to provide advise or make
determinations about legal aspects of cases.
By Mail:
From within the Philippines: Operations Unit, Immigrant Visa Branch, United States Embassy, 1201 Roxas Blvd., Ermita, Metro Manila 1000
From outside the Philippines: Operations Unit , Immigrant Visa Branch, PSC 500, Box 26, FPO AP, 96515-1000 USA
Note: The National Visa Center (NVC) in Portsmouth, New Hampshire forwards immigrant visa cases to the U.S. Embassy in Manila only when interview slots are available. The NVC, not the Embassy, schedules immigrant visa interviews. For K visa applications, the NVC forwards the petitions to Manila only after completing preliminary processing on those cases. If you would like to check on the status of your case, NVC can be reached at (603) 334-0700.
Starting March 19, 2008, those applying K-1, K-2, K-3 and K-4 visas who have been notified by the Embassy to prepare for their interview can call 1-909-101-7878 (from within the Philippines) or 1-888-877-9888 (from within the United States) to schedule an interview appointment at the U.S. Embassy in Manila.