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Social Security Administration

Mr. Darrin K. Morgan, Regional Federal Benefits Officer

Social Security Administration Division
U.S. Department of Veterans Affairs
United States Embassy
1131 Roxas Blvd., Ermita
0930 Manila, Philippines
Phone: (632) 301-2000 ext. 6319/6302/5085
Fax: (632) 522-1514
E-mail: FBU.Manila@ssa.gov
Website: www.ssa.gov

The Social Security Administration Division (SSAD) is headed by one American Officer, and staffed with 35 Locally Employed Staff (LES). The SSAD is configured to be like a U.S. stateside district office, providing many of the same services and functions. Its primary function is to administer SSA programs and services for people residing in the East-Asia Pacific Region. The division currently serves 74,000 beneficiaries and pays out over 37 million dollars to those individuals each month.

 

A unique aspect of the SSAD in Manila is the amount of face to face contacts and the field work. Fraud prevention and detection is a major thrust of the operation. Four full time investigators travel throughout the Philippines conducting investigations and also provide service to those individuals who cannot come into the Embassy due to distance, illness, age, etc. Services provided by Social Security include:

 

§         Taking claims for entitlement to all types of Social Security Benefits (retirement, survivors, disability, lump sum death payment)

§         Processing applications for new or replacement Social Security cards

§         Helping beneficiaries re-establish entitlement

§         Processing all post entitlement issues: change of address, direct deposit enrollment, non-receipt of check issues, etc.

§         Clearing earnings discrepancies

§         Answering Social Security questions

§         Handling Medicare enrollments and issues

 

ALL SERVICES PROVIDED BY SOCIAL SECURITY ARE FREE OF CHARGE

 

ANNOUNCEMENT

 

This is to notify the public that starting FEBRUARY 12, 2007 the SSA Division will follow an appointment system for all applicants filing for SSA benefits, i.e. RETIREMENT, SURVIVORS, CHILD, PARENT & BURIAL BENEFITS.

 

The receptionist at the window will still entertain walk-in clients for other SSA matters.

 

For general inquiries and appointment schedule, you may contact:

Embassy Trunk line: (02) 301-2000 Extensions: 6319 or 6302 or 5085

 

 

CLAIMS and SERVICES

 

Retirement
Plan your retirement | Do you qualify? | Already receiving benefits

 

Disability
Do you qualify? | Already receiving benefits

 

 Widows, widowers, & other survivors
Report a death | Qualify and apply | Already receiving benefits

 

Non-US citizen claimants/beneficiaries
Residency requirement | Alien tax withholding

 

How to contact SSA
Mail/Telephone/Fax/Email

 

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Plan Your Retirement

Two old people.

A large number of Americans are retiring now. The figures are expected to steadily increase until 2010 – when the majority of the baby boomers reach retirement age. Whether you are about to retire or not, it is important to plan for it. Here are some important reminders from the Social Security Administration (SSA), the agency which provides retirement benefits.

 

Get an estimate of your retirement benefits
The Retirement Estimator, located at http://www.socialsecurity.gov/estimator/, provides immediate and personalized benefit estimates online to help people plan for their retirement. For younger workers, it provides valuable

information to help them plan and save for their retirement. Because it is interactive, the Retirement Estimator allows you to compare different retirement options by changing your “stop work” dates or expected future earnings. Just as important, the Retirement Estimator is secure. The only thing it provides online is retirement benefit estimates. It does not show the earnings record information on which the final benefit estimate was calculated, nor does it reveal other personal information. The fact sheet, “When To Start Receiving Retirement Benefits,” located at www.socialsecurity.gov/pubs/10147.html, can be used in conjunction with the Retirement Estimator. This fact sheet provides important information you should consider when deciding at what age to start receiving Social Security retirement benefits. It is intended to help you make an informed decision about when to apply for benefits based on your individual and family circumstances.

Verify your earnings record. Each year, a Social Security Statement is being sent to every wage earner covered by SSA. You can also request the Social Security Statement online at http://www.socialsecurity.gov/statement/. It shows a record of earnings and provides estimates of benefits for early retirement, full retirement, and delayed retirement. Check the accuracy of the earnings posted in the statement. If you find any discrepancies, report it immediately to SSA and submit proofs of correct earnings (e.g. W-2 statements). Generally, you are eligible for retirement benefits if you have covered work for at least 10 years – which is equivalent to 40 work credits.

 

Apply three months before your planned retirement age. Contact SSA three months before you finally retire. The earliest age that you can receive retirement benefits is age 62. At initial contact, be ready to provide necessary information such as your Social Security number, date and place of birth, name of spouse and minor children (if applicable), telephone number, mailing and email addresses.

 

Prepare required proofs. To avoid delays in processing, have the basic requirements available during first contact. These are the following: proof of age (birth certificate or baptismal certificate), proof of citizenship (passport or naturalization paper), proof of identity which must be of recent issuance (passport, work ID, postal ID, or driver’s license). If you have US military service or is receiving other pension not covered by SSA, submit your respective DD-214 and pension statement. Present only either the original documents or true copies certified by the US Embassy. Photocopies are not acceptable.

 

Contact SSA Division at the US Embassy – Manila . For further information, call at telephone number 301-2000 extension 6319 or 6302 or 5085. You may also send an inquiry via email at FBU.Manila@ssa.gov. When you send an email, please provide details such as your Social Security Number, full name, and place of residence. SSA employees shall gladly assist you in applying for benefits and in giving you detailed information about any relevant issues that may arise.

 

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Do You Qualify For Retirement Benefits?

Two old people.

Who is eligible for retirement?
If you were born in 1929 or later, you need to have worked for at least 10 years to be eligible for retirement benefits. If you're eligible for retirement benefits, some members of your family also can receive benefits.

When can you retire?
If you were born before 1938, your "full retirement age" is 65. Because of longer life expectancies, the full retirement age is increasing for people born after 1938. You can start your Social Security benefits as early as age 62, but the amount you receive each month will be less than if you start at full retirement age.

 

Retirement benefits and divorce
If you are divorced after at least 10 years of marriage, you can collect retirement benefits on your former spouse's Social Security record if you are at least age 62 and if your former spouse is entitled to or receiving benefits. If you remarry before age 60, you generally cannot collect benefits on your former spouse's record unless your later marriage ends.

 

Benefits for children of retirees
Social Security Dependents' Benefits are payable to your unmarried children under age 18, or age 19 if they're still in high school, or to your children age 18 or over who were severely disabled before age 22 and who continue to be disabled. Benefits can continue to be paid into adulthood if your child has a disability that began prior to age 22.

 

Working after retirement
Once you reach full retirement age (65 for people born before 1938), there is no limit on the amount you can earn while collecting Social Security benefits. Before age 65, your payments may be reduced depending on the amount you earn.

 

Medicare and retirement
If you're getting Social Security benefits when you turn 65, your Medicare Hospital Benefits start automatically. If you're not getting Social Security, you should sign up for Medicare close to your 65th birthday, even if you aren't ready to retire. Note, however, that medical expenses incurred outside the United States are NOT covered by Medicare.

 

How to apply for retirement benefits?
If you are eligible for retirement benefits and you are residing in the Philippines , you can file by personally visiting the Social Security Administration Division office located at the American Embassy in Manila .

If you reside in Luzon or Visayas and you are unable to travel from your residence to Manila due to travel costs, distance, health reasons, and the like, you may opt to arrange for a home visit by an SSA field representative to secure an application from you. To do this, please contact SSAD at telephone number 301-2000 ext. 6319 or 6302 or 5085.

If you reside in Davao or any province in Mindanao and you are also unable to travel to Manila due to travel costs, distance, health reasons, and the like, the option available to you is to personally appear or make yourself available to participate in an outreach activity that may be held in a designated hotel or meeting area in Davao City or some other places in Mindanao. The American Embassy will announce the schedule of outreach activities accordingly.

 

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 Already Receiving Benefits

Hands holding a Social Security Logo.

If you receive retirement benefits, you should know:

How to change your address
If you are receiving Social Security benefits, or have applied to receive them, you may report a change of address by calling our office number, 301-2000 ext. 6319 or 6302 or 5085. Our representatives will be glad to take the information and, if needed, give further instructions.

How to enroll in direct deposit
Enrolling in direct deposit is a safer, quicker, and more convenient way of receiving Social Security benefits.

 

In the Philippines , the accredited banks for direct deposit are the following:

Allied Banking Corporation
Bank of the Philippine Islands (BPI)
Development Bank of the Philippines (DBP)
Land Bank of the Philippines
Maybank
Philippine Veterans Bank (PVB)
China Bank
RCBC
Banco de Oro
Bank of Commerce (BOC)
Manila Bank
Security Bank
United Coconut Planters Bank (UCPB)
Metrobank
Philippine National Bank

 

Note: Each bank has its own service charge fee, and beneficiaries that involve representative payees may only be accepted by some banks. Please inquire at the nearest bank branch or you may also call our SSAD office for more information.

 

How work affects your benefits
You can get Social Security retirement or survivors benefits and work at the same time. However, under the law, your benefits could be reduced if you earn more than certain amounts.

 

How much can you earn and still get benefits?
Under federal law, people who are receiving Social Security benefits who have not reached the full retirement age listed at http://www.socialsecurity.gov/retire2/retirechart.htm are entitled to receive all of their benefits as long as their earnings are under the limits listed at http://www.socialsecurity.gov/pubs/10003.html.

 

 

How to have federal taxes withheld from your Social Security Benefit
Although you're not required to have federal taxes withheld from your Social Security benefit, you may find that easier than paying lump-sum payments out of your pocket.

You may select what percentage of your monthly benefit amount you want withheld either 7%, 10%, 15% or 25%. Only these percentages can be used. Flat dollar amounts are not acceptable.

Please contact our SSAD office in Manila for the procedures to have this done.

 

What to do when a beneficiary dies
A family member or other person responsible for the beneficiary's affairs should do the following:

§         Promptly notify Social Security Administration Division of the beneficiary's death by calling 301-2000 ext. 6319 or 6302 or 5085

§         If monthly benefits were being paid via direct deposit, notify the bank or other financial institution of the beneficiary's death. Request that any funds received for the month of death and later be returned to Social Security as soon as possible

§         If benefits were being paid by check, DO NOT CASH any checks received for the month in which the beneficiary died or thereafter. Return the checks to Social Security as soon as possible.

 

About one-time lump sum death benefit

A one-time payment of $255 is payable to the surviving spouse if he or she was living with the beneficiary at the time of death, OR if living apart, was eligible for Social Security benefits on the beneficiary's earnings record for the month of death.

If there is no surviving spouse, the payment is made to a child who was eligible for benefits on the beneficiary's earnings record in the month of death.

 

Benefits for survivors
Monthly survivors benefits can be paid to certain family members, including the beneficiary's widow or widower, dependent children and dependent parents.

 

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Do You Qualify for Disability Benefits?

People with disability.

How do you qualify for Social Security Disability Benefits?
To qualify for benefits, you must first have worked in jobs covered by Social Security. Then you must have a medical condition that meets Social Security's definition of disability. In general, we pay monthly cash benefits to people who are unable to work for a year or more because of a disability.

How much work do you need?
In addition to meeting our definition of disability, you must have worked long enough—and recently enough—under Social Security to qualify for disability benefits.

 

Social Security work credits are based on your total yearly wages or self-employment income. You can earn up to four credits each year.

The amount of earnings it takes to earn a credit changes from year to year. In 2006, you must earn $970 in covered earnings to get one Social Security or Medicare work credit and $3,880 to get the maximum four credits for the year.

The number of work credits you need to qualify for disability benefits depends on your age when you become disabled. Generally, you need 40 credits, 20 of which were earned in the last 10 years ending with the year you become disabled. However, younger workers may qualify with fewer credits.

IMPORTANT: Remember that whatever your age is, you must have earned the required number of work credits within a certain period ending with the time you become disabled. Your Social Security Statement shows whether you meet the work requirement at the time it was prepared. If you stop working under Social Security after the date of the Statement, you may not continue to meet the disability work requirement in the future.

 

What do we mean by Disability?
The definition of disability under Social Security is different than other programs. Social Security pays only for total disability. No benefits are payable for partial disability or for short-term disability.

 

Disability under Social Security is based on your inability to work. We consider you disabled under Social Security rules if you cannot do work that you did before and we decide that you cannot adjust to other work because of your medical condition(s). Your disability must also last or be expected to last for at least one year or to result in death.

 

This is a strict definition of disability. Social Security program rules assume that working families have access to other resources to provide support during periods of short-term disabilities, including workers' compensation, insurance, savings and investments.

 

How do we decide if you are disabled?
The SSA Headquarters in Baltimore reviews and makes the final determination of your disability. Generally, to decide whether you are disabled, we use a step-by-step process involving five questions located at http://www.socialsecurity.gov/dibplan/dqualify5.htm.

 

Special Situations
Most people who receive disability benefits are workers who qualify on their own records and meet the work and disability requirements we have just described. However, we want to point out some situations you may not know about:

§         Special rules for people who are blind

§         Benefits for widows or widowers who are disabled

§         Benefits for children who are disabled

 

Special rules for people who are blind
There are special rules for people who are blind or have low vision.

We consider you to be legally blind under Social Security rules if your vision cannot be corrected to better than 20/200 in your better eye, or if your visual field is 20 degrees or less, even with a corrective lens. Many people who meet the legal definition of blindness still have some sight, and may be able to read large print and get around without a cane or a guide dog.

 

If you do not meet the legal definition of blindness, you may still qualify for disability benefits if your vision problems alone or combined with other health problems prevent you from working.

 

There are a number of special rules for people who are blind that recognize the severe impact of blindness on a person's ability to work. These rules are listed at http://www.socialsecurity.gov/dibplan/dqualify8.htm.

 

Benefits for widows or widowers who are disabled
If something happens to you, benefits may be payable to your widow or widower with a disability if the following conditions are met:

§         He or she is between ages 50 and 60.

§         The widow or widower meets the definition of disability for adults.

§         The disability started before your death or within seven years after your death.

NOTE: If your widow or widower caring for your children receives Social Security benefits, he or she is eligible if disability starts before those payments end or within seven years after they end.

We use the same definition of disability for these widows and widowers as we do for workers.

Benefits for children who are disabled
A child under age 18 may be disabled, but we don't need to consider the child's disability when deciding if he or she qualifies for benefits as your dependent. The child's benefits normally stop at age 18 unless he or she is a full-time student in an elementary or high school (benefits can continue until age 19) or is disabled.

For a child with a disability to receive benefits on your record after age 18, the following rules apply:

§         The disabling impairment must have started before age 22, and;

§         He or she must meet the definition of disability for adults.

NOTE: An individual may become eligible for a disabled child's benefit from Social Security later in life.

For example, a worker starts collecting Social Security retirement benefits at age 62. He has a 38-year old son who has had cerebral palsy since birth. The son will start collecting a disabled "child's" benefit on his father's Social Security record

 

Who can get Social Security Disability Benefits?
You can get Social Security disability benefits until age 65. When you reach age 65, your disability benefits automatically convert to retirement benefits, but the amount remains the same.

Certain members of your family may qualify for benefits on your record. They include:

§         Your spouse who is age 62 or older, or any age if he or she is caring for a child of yours who is under age 16 or disabled and also receiving checks.

§         Your disabled widow or widower age 50 or older.

§         Your unmarried son or daughter, including an adopted child, or, in some cases, a stepchild or grandchild. The child must be under age 18 or under age 19 if in high school full time.

§         Your unmarried son or daughter, age 18 or older, if he or she has a disability that started before age 22.

If you become the parent of a child (including an adopted child, i.e. adoption must be decreed by a US court) after you begin receiving Social Security benefits, be sure to notify us so that we can determine if the child qualifies for benefits.

 

How to apply for Disability Benefits?
Apply as soon as you become totally disabled. You can file:

By personally visiting the Social Security Administration Division office located at the American Embassy in Manila .

 

If you reside in Luzon or Visayas and you are unable to travel from your residence to Manila due to travel costs, distance, health reasons, and the like, you may opt to arrange for a home visit by an SSA field representative to secure an application from you. To do this, please contact SSAD at telephone number 301-2000 ext. 6319 or 6302 or 5085.

 

If you reside in Davao or any province in Mindanao and you are also unable to travel to Manila due to travel costs, distance, health reasons, and the like, the option available to you is to personally appear or make yourself available to participate in an outreach activity that may be held in a designated hotel or meeting area in Davao City or some other places in Mindanao. The American Embassy will announce the schedule of outreach activities accordingly.

 

NOTE: You may receive back benefits from the date you became disabled, but they're limited to one year before the date you filed for benefits

 

How to speed up your Disability Claim?
It generally takes from six months to one year to process claims for disability benefits. You can help shorten the process by bringing certain documents with you when you apply and helping us to get any other medical evidence you need to show you are disabled. These include:

§         the Social Security number and proof of age for each person applying for payments including your spouse and children, if they are applying for benefits;

§         names, addresses and phone numbers of doctors, hospitals, clinics and institutions that treated you and dates of treatment;

§         names of all medications you are taking;

§         medical records from your doctors, therapists, hospitals, clinics and caseworkers;

§         laboratory and test results;

§         a summary of where you worked and the kind of work you did;

§         a copy of your W-2 Form (Wage and Tax Statement), or, if you are self-employed, your federal tax return for the past year; and

§         dates of prior marriages if your spouse is applying.

You also should be ready to answer other questions we must ask.

Don't delay filing for benefits just because you don't have all the information and documents you need. The people at the Social Security office will be glad to help you.

 

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Already Receiving Benefits

Two old people.

If you receive disability benefits, you should know about:

How to change your address
If you are receiving Social Security benefits, or have applied to receive them, you may report a change of address by calling our office number, 301-2000 ext. 6319 or 6302 or 5085. Our representatives will be glad to take the information and, if needed, give further instructions.

 

How to enroll in direct deposit
Enrolling in direct deposit is a safer, quicker, and more convenient way of receiving Social Security benefits.

In the Philippines , the accredited banks for direct deposit are the following:

Allied Banking Corporation
Bank of the Philippine Islands (BPI)
Development Bank of the Philippines (DBP)
Land Bank of the Philippines
Maybank
Overseas United Bank (OUB)
Philippine Veterans Bank (PVB)
Security Bank
China Bank
RCBC
Equitable-PCI Bank
Bank of Commerce (BOC)
Manila Bank
Prudential Bank
Security Bank
United Coconut Planters Bank (UCPB)
Metrobank
Philippine National Bank

NOTE: Each bank has its own service charge fee, and beneficiaries that involve representative payees may only be accepted by some banks. Please inquire at the nearest bank branch or you may also call our SSAD office for more information.

When your payments start
Under the law, your payments cannot begin until you have been disabled for at least five months. Payments usually start with your sixth month of disability.
When Social Security tells you that you will be receiving disability benefit payments, the notice explains how much your disability benefit will be and when your payments start.

NOTE: If your family members are eligible for benefits based on your work, they will receive a separate notice.


How long payments continue

Generally, your disability benefits will continue as long as your medical condition has not improved and you cannot work. Benefits will not necessarily continue indefinitely. Because of advances in medical science and rehabilitation techniques, many people with disabilities recover from serious accidents and illnesses.

Your case will be reviewed at regular intervals to make sure you are still disabled. You are responsible for reporting if your medical condition improves, if there is any change in your ability to work or if you return to work.

If you disagree with a decision we make
If you have any questions about your payment amount or any other information we may send you, please contact us. If you disagree with a decision we make, you have the right to appeal the decision.

Your request must be in writing and delivered to our Social Security office within 60 days of the date you receive the letter containing our decision.

Cost-of-Living Adjustments
Each January, your benefits will increase automatically if the cost of living has gone up. For example, if the cost of living has increased by 2 percent, your benefits also will increase by 2 percent. If you receive your benefits by direct deposit, we will notify you in advance of your new benefit amount. If you receive your benefits by check, we will include a notice explaining the cost-of-living adjustment with your check.

What you must report to us
It is important to notify us promptly—either in person, by phone or by mail—whenever a change occurs that could affect your benefits. The changes you need to report to us are described below.

Family members receiving benefits based on your work also should report events that might affect their payments.

Information you give to another government agency may be provided to Social Security by the other agency, but you also must report the change directly to us.

NOTE: If we find that you gave us false information on purpose, your benefits will be stopped. For the first violation, your benefits will be stopped for six months; for the second violation, 12 months; and for the third, 24 months. Also, if you do not report a change, it may result in your being paid too much. If you are overpaid, you will have to repay the money.

Have your claim number handy when you report a change. If you receive benefits based on your own work, your claim number is the same as your Social Security number followed by the letters “HA.” If you receive benefits on someone else’s work, your claim number will be the other person’s Social Security number followed by a different letter. The award notice you received when your benefits started shows your claim number. You also should be prepared to give the date of the change, and, if different, the name of the person about whom the report is made.

If you work while receiving disability payments
You should tell us if you take a job or become self-employed, no matter how little you earn. If you are still disabled, you will be eligible for a trial work period, and you can continue receiving benefits for up to nine months. Also, tell us if you have any special work expenses because of your disability (such as specialized equipment, a wheelchair or even some prescription drugs) or if there is any change in the amount of the expenses.

If you move
When you plan to move, tell us your new address and phone number as soon as you know them. Even if you receive your benefits by direct deposit, we must have your correct address so we can send letters and other important information to you. Your benefits will be stopped if we are unable to contact you.

If you are unable to manage your benefits
Sometimes people are unable to manage their money. When this happens, Social Security should be notified. We can arrange to send benefits to a relative or other person who agrees to use the money to take care of the person for whom the benefits are paid. We call the person who manages someone else’s benefits a “representative payee.”

Reviewing your medical condition
All people receiving disability benefits must have their medical conditions reviewed from time to time. Your benefits will continue unless there is strong proof that your condition has improved medically and that you are able to return to work.

Frequency of reviews
How often your medical condition is reviewed depends on how severe it is and the likelihood it will improve. Your award notice tells you when you can expect your first review.

§         Medical improvement expected—if your condition is expected to improve within a specific time, your first review will be six to 18 months after you started getting disability benefits.

§         Improvement possible—if improvement in your medical condition is possible, your case will be reviewed about every three years.

§         Improvement not expected—if your medical condition is unlikely to improve, your case will be reviewed only about once every five to seven years.

What happens during a review
We will send you a letter telling you that we are conducting a review. Soon after that, someone from Social Security office will contact you to explain the review process and your appeal rights. The Social Security representative will ask you to provide information about your medical treatment and any work that you may have done.

A team consisting of a disability examiner and a doctor will review your file and request your medical reports. You may be asked to have a special examination. We will pay for the examination and some of your transportation costs.

When a decision is made, we will send you a letter. If we decide that you still are disabled, your benefits will continue.

If we decide you no longer are disabled and you disagree, you can file an appeal. If you decide not to appeal the decision, your benefits will stop three months after we decide that your disability ended.

 

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Report a death

Two old people.

Please accept our condolences for your loss.

 

You can report the death to a service representative by calling our office number, 301-2000 ext. 6319 or 6302 or 5085, between the hours of 8 a.m. and 3 p.m. on business days. Whenever you call, have your Social Security number handy.

If you're getting disability or retirement benefits on your spouse's record when he or she dies, we will change your payments to survivors benefits.

If you're getting benefits on your own record, apply for

 

survivors benefits. Call or visit us to find out if you can get more money as a widow or widower.

Benefits for your children will be changed automatically to survivors benefits after the death is reported to us.

 

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Do You Qualify For Survivors Benefits?

Mother and daughter.

Definition of survivors benefits
When a person who has worked and paid Social Security taxes dies, certain members of the family may be eligible for survivors benefits. Up to ten years of work is needed to be eligible for benefits, depending on the person's age at the time of death.

Who is eligible for survivors benefits?
Social Security survivors benefits can be paid to:

  • A widow/widower -- full benefits at full retirement age (currently age 65), or reduced benefits as early as age 60

 

  • §         A disabled widow/widower -- as early as age 50

    §         A widow/widower at any age if he or she takes care of the deceased's child who is under age 16 or disabled, and receiving Social Security benefits

    §         Unmarried children under 18, or up to age 19 if they are attending high school full time. Under certain circumstances, benefits can be paid to stepchildren, grandchildren, or adopted children.

    §         Children at any age who were disabled before age 22 and remain disabled.

    §         Dependent parents age 62 or older.

    How does work affect survivors benefits?
    You can receive Social Security survivors benefits and work at the same time. However, depending on your age, your benefits could be reduced if you earn more than certain amounts.

    How does divorce affect survivors benefits?
    If your divorced spouse dies, you can receive benefits as a widow/widower if the marriage lasted 10 years or longer and you are age 60 or older (or age 50 if you are disabled.) Benefits paid to a surviving divorced spouse who is 60 or older (age 50 if disabled) will not affect the benefit rates for other survivors receiving benefits.

    How does remarriage affect survivors benefits?
    In general, you cannot receive survivors benefits if you remarry before the age of 60 unless the latter marriage ends, whether by death, divorce, or annulment. If you remarry after age 60 (50 if disabled), you can still collect benefits on your former spouse's record. When you reach age 62 or older, you may get retirement benefits on the record of your new spouse if they are higher.

    Your remarriage would have no effect on the benefits being paid to your children.

  • How does retirement affect survivors’ benefits?
    If you are collecting survivors benefits, you can switch to your own retirement benefits (assuming you are eligible and your retirement rate is higher than the widow/widower’s rate) as early as age 62.

    In many cases, you can begin receiving retirement benefits either on your own or your spouse’s record at age 62 and then switch to the other benefit when you reach full retirement age, if that amount is higher.

  • How to apply?
    You can file for survivors benefits by personally visiting the Social Security Administration Division office located at the American Embassy in Manila .

    If you reside in Luzon or Visayas and you are unable to travel from your residence to Manila due to travel costs, distance, health reasons, and the like, you may opt to arrange for a home visit by an SSA field representative to secure an application from you. To do this, please contact SSAD at telephone number 301-2000 ext. 6319 or 6302 or 5085.

    If you reside in Davao or any province in Mindanao and you are also unable to travel to Manila due to travel costs, distance, health reasons, and the like, the option available to you is to personally appear or make yourself available to participate in an outreach activity that may be held in a designated hotel or meeting area in Davao City or some other places in Mindanao. The American Embassy will announce the schedule of outreach activities accordingly.

    When you apply, please be ready to supply the information we need to approve your application for these benefits:

  • §         Lump Sum Death Payment (LSDP),

    §         Widow’s, Widower’s, or Surviving Divorced Spouse,

    §         Mother’s or Father’s, or

    §         Parent’s

    When you apply for Lump-Sum Death Payment
    Whether you visit our SSAD office at the American Embassy in Manila or you have arranged for a field visit or outreach activity, we want your visit to go as smoothly as possible. You can help by being ready to answer the following questions and having as many of the needed documents as possible. Don’t delay filing your claim just because you don’t have all the documents. We’ll help you get them.

    When you apply for the death benefit, we will ask you:

    §         Your name and social security number;

    §         The deceased worker’s name, gender, date of birth and social security number;

    §         The deceased worker’s date and place of death;

    §         Whether the deceased worker ever filed for Social Security benefits, Medicare or Supplemental Security Income (if so, we will also ask for information on whose Social Security record he or she applied);

    §         Whether the deceased worker was unable to work because of illnesses, injuries or conditions at any time during the 14 months before his or her death (if “Yes,” we will also ask when he or she became unable to work)

    §         Whether the deceased worker was ever in the active military service (if “Yes,” we will also ask for the dates of his or her service)

    §         Whether the deceased worker worked for the railroad industry for 7 years or more;

    §         Whether the deceased worker earned social security credits under another country’s social security system;

    §         The names, dates of birth (or age) and social security numbers (if known) of any of the deceased worker’s former spouses and the dates of the marriages and how and when they ended;

    §         The names of any of the deceased worker’s unmarried children under 18, 18-19 and in secondary school or disabled prior to age 22;

    §         The amount of the deceased worker’s earnings in the year of death and the preceding year;

    §         Whether the deceased worker had a parent who was dependent on the worker for ½ of his or her support at the time of the worker’s death; and

    §         Whether the deceased worker and surviving spouse were living together at the time of death.

    If you are the surviving spouse, we will also ask:

    §         Whether you have been unable to work because of illnesses, injuries or conditions at any time within the past 14 months (if "Yes," we will also ask when you became unable to work);

    §         Whether you or anyone else ever filed for Social Security benefits, Medicare or Supplemental Security Income on your behalf (if so, we will also ask for information on whose Social Security record you applied); and

    §         The names, dates of birth (or age) and social security numbers (if known) of any of your former spouses and the dates of the marriages and how and when they ended.

    If you are not the surviving spouse, we will also ask for the surviving spouse's name and address.

    When you apply for Widow’s, Widower’s, or Surviving Divorced Spouse’s Benefits
    Whether you visit our SSAD office at the American Embassy in Manila or you have arranged for a field visit or outreach activity, we want your visit to go as smoothly as possible. You can help by being ready to answer the following questions and having as many of the needed documents as possible. Don’t delay filing your claim just because you don’t have all the documents. We’ll help you get them.

    When you apply for widow's or widower's benefits, we will ask you:

    §         Your name and social security number;

    §         Your name at birth (if different);

    §         The worker's name, gender, social security number, date of birth, date of death, and place of death;

    §         Your date of birth and place of birth (State or foreign country);

    §         Whether a public or religious record was made of your birth before age 5;

    §         The State or foreign country of the worker's fixed permanent residence at the time of death;

    §         Whether you or anyone else has ever filed for Social Security benefits, Medicare or Supplemental Security Income on your behalf (if so, we will also ask for information on whose Social Security record you applied);

    §         Whether the worker ever filed for Social Security benefits, Medicare or Supplemental Security Income (if so, we will also ask for information on whose Social Security record you applied);

    §         Whether you have been unable to work because of illnesses, injuries or conditions at any time within the past 14 months (if "Yes," we will also ask when you became unable to work)

    §         Whether the worker was unable to work because of illnesses, injuries or conditions at any time during the 14 months before his or her death (if "Yes," we will also ask when you became unable to work)

    §         Whether you or the worker were ever in the active military service before 1968 and, if so, the dates of service and whether you receive or are eligible to receive a pension from a military of Federal civilian agency;

    §         Whether you or the worker worked for the railroad industry;

    §         Whether you or the worker ever earned social security credits under another country's social security system;

    §         Whether you qualified for or expect to receive a pension or annuity based on your own employment with the Federal government of the United States or one of its States or local subdivisions;

    §         The names, dates of birth (or age) and social security numbers (if known) of any of your or the worker's former spouses;

    §         The dates of each of your marriages and, for marriages that have ended, how and when they ended;

    §         The dates of each of the worker's marriages and how and when they ended;

    §         The amount of the worker's earnings in the year of death and the preceding year;

    §         Whether the worker had earnings in all years since 1978;

    §         The amount of your earnings for this year, last year and next year;

    §         Whether the worker had a parent who was dependent on the worker for ½ of his or her support at the time of the worker's death or at the time the worker became disabled;

    §         Whether you were living with the worker at the time of death;

    §         The month you want your benefits to begin; and

    §         If you are within 3 months of age 65, whether you want to enroll in supplemental Medical Insurance (Part B of Medicare)

    Depending on the information you provide, we may need to ask other questions.

    When you apply for Mother’s or Father’s Benefits
    Whether you visit our SSAD office at the American Embassy in Manila or you have arranged for a field visit or outreach activity, we want your visit to go as smoothly as possible. You can help by being ready to answer the following questions and having as many of the needed documents as possible. Don’t delay filing your claim just because you don’t have all the documents. We’ll help you get them.

    When you apply for mother's or father's benefits, we will ask you:

    §         Your name and social security number;

    §         he deceased worker's name, gender and social security number;

    §         Your name at birth (if different);

    §         Your date of birth and place of birth (State or foreign country);

    §         Whether you or anyone else has ever filed for Social Security benefits, Medicare or Supplemental Security Income on your behalf (if so, we will also ask for information on whose Social Security record you applied);

    §         Whether you have ever worked for the railroad industry;

    §         Whether you have been unable to work because of illnesses, injuries or conditions at any time within the past 14 months (if "Yes," we will also ask when you became unable to work)

    §         Whether the worker has a surviving parent who was dependent on the worker for 1/2 of his or her support at the time of the worker's death;

    §         Whether you have earned social security credits under another country's social security system;

    §         Whether you qualified for or expect to receive a pension or annuity based on your own employment with the Federal government of the United States or one of its States or local subdivisions;

    §         The names, dates of birth (or age) and social security numbers (if known) of any of your or the worker's former spouses;

    §         The dates of each of your marriages and, for marriages that have ended, how and when they ended;

    §         The dates of each of the worker's marriages and how and when they ended

    §         The names of any unmarried children under 16 or disabled in your care;

    §         The amount of your earnings for this year, last year and next year; and

    §         Whether you and the deceased worker were living together at the time of death.

    Depending on the information you provide, we may need to ask other questions.

    When you apply for Parent’s Benefits
    Whether you visit our SSAD office at the American Embassy in Manila or you have arranged for a field visit or outreach activity, we want your visit to go as smoothly as possible. You can help by being ready to answer the following questions and having as many of the needed documents as possible. Don’t delay filing your claim just because you don’t have all the documents. We’ll help you get them.
    When you apply for parent's benefits, we will ask you:

    §         Your name and social security number;

    §         Your name at birth (if different);

    §         Your deceased child's name, gender, date of birth and social security number;

    §         Your date of birth and place of birth (State or foreign country);

    §         Your deceased child's date and place of death;

    §         Whether a public or religious record was made of your birth before age 5;

    §         Whether you were dependent on the worker for 1/2 of your support at the time of the worker's death or at the time the worker became disabled;

    §         Whether you or anyone else has ever filed for Social Security benefits, Medicare or Supplemental Security Income on your behalf (if so, we will also ask for information on whose Social Security record you applied);

    §         Whether the deceased worker ever filed for Social Security benefits, Medicare or Supplemental Security Income (if so, we will also ask for information on whose Social Security record you applied);

    §         Whether you have been unable to work because of illnesses, injuries or conditions at any time within the past 14 months (if "Yes," we will also ask when you became unable to work)

    §         Whether the worker was unable to work because of illnesses, injuries or conditions at any time during the 14 months before his or her death (if "Yes," we will also ask when you became unable to work)

    §         Whether you or the worker were ever in the active military service or worked for the railroad industry;

    §         Whether your spouse ever worked for the railroad industry;

    §         Whether you have earned social security credits under another country's social security system;

    §         Whether you have married since the worker's death;

    §         The amount of the worker's earnings in the year of death and the preceding year;

    §         Whether the worker had earnings in each year since 1978;

    §         The amount of your earnings for this year, last year and next year; and

    §         If you are within 3 months of age 65, whether you want to enroll in Supplemental Medical Insurance (Part B of Medicare)

    Depending on the information you provide, we may need to ask other questions.

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Already Receiving Benefits

Elder woman.

If you receive survivors benefits, you should know about:

 

How to change your address
If you are receiving Social Security benefits, or have applied to receive them, you may report a change of address by calling our office number, 301-2000 ext. 6319 or 6302 or 5085. Our representatives will be glad to take the information and, if needed, give further instructions.

 

How to enroll in direct deposit
Enrolling in direct deposit is a safer, quicker, and more convenient way of receiving Social Security benefits.

 

In the Philippines , the accredited banks for direct deposit are the following:

Allied Banking Corporation
Bank of the Philippine Islands (BPI)
Development Bank of the Philippines (DBP)
Land Bank of the Philippines
Maybank
Overseas United Bank (OUB)
Philippine Veterans Bank (PVB)
Security Bank
China Bank
RCBC
Equitable-PCI Bank
Bank of Commerce (BOC)
Manila Bank
Prudential Bank
Security Bank
United Coconut Planters Bank (UCPB)
Metrobank
Philippine National Bank

NOTE: Each bank has its own service charge fee, and beneficiaries that involve representative payees may only be accepted by some banks. Please inquire at the nearest bank branch or you may also call our SSAD office for more information.

Cost-of-Living Adjustments
Each January, your benefits will increase automatically if the cost of living has gone up. For example, if the cost of living has increased by 2 percent, your benefits also will increase by 2 percent. If you receive your benefits by direct deposit, we will notify you in advance of your new benefit amount. If you receive your benefits by check, we will include a notice explaining the cost-of-living adjustment with your check.

What you must report to us
It is important to let us know as soon as possible whenever one of the changes listed below occurs.

NOTE: Failure to report a change may result in an overpayment. If you are overpaid, we will recover any payments not due you. Also, if you fail to report changes in a timely way or you intentionally make a false statement, your benefits may be stopped. For the first violation, your benefits will stop for six months, for the second violation, 12 months and for the third, 24 months.

You can call, write or visit us to make a report. Have your claim number handy. If you receive benefits based on your work, your claim number is the same as your Social Security number. If you receive benefits on someone else’s work record, your claim number will be shown on any letter we send you about your benefits.
Information you give to another government agency may be provided to Social Security by the other agency, but you also must report the change to us.

If you move
When you plan to move, tell us your new address and phone number as soon as you know them. Even if you receive your benefits by direct deposit, Social Security must have your correct
address so we can send letters and other important information to you. Your benefits will be stopped if we are unable to contact you.

If you are unable to manage your own money
Sometimes a person is unable to manage his or her own money. When this happens, Social Security should be notified. We can arrange to send benefits to a relative or other person who agrees to use the money for the well-being of the beneficiary. We call this person a “representative payee.”

If you get married or divorced
If you get married or divorced, it may affect your Social Security benefits, depending on the kind of benefits you receive.

Your benefits may be started again if the marriage ends.

If you change your name
If you change your name—by marriage, divorce or court order—you need to tell us right away. If you do not give us this information, your benefits will be issued under your old name and, if you have direct deposit, payments may not reach your account. If you receive checks, you may not be able to cash them if your identification is different than the name on your check.

If you get benefits because you are caring for a child
If you receive benefits because you are caring for a child who is under age 16 or disabled, you should notify us right away if the child is no longer in your care or changes address. Give us the name and address of the person with whom the child is living.

A temporary separation may not affect your benefits if you continue to exercise parental control over the child, but your benefits will stop if you no longer have responsibility for the child. If the child returns to your care, we can start sending benefits to you again.

Your benefits will end when the youngest unmarried child in your care reaches age 16 unless the child is disabled.

If your citizen status changes
If you are not a citizen, let us know if you become a U.S. citizen or your noncitizen status changes. If your noncitizen status expires, you must give us new evidence that shows you can lawfully be in the United States .

If a beneficiary dies
When a person who receives Social Security benefits dies, no benefit is payable for the month of death. For example, if a person dies in July, the benefits received in August (which is payment for July) must be returned. If the beneficiary has direct deposit, the financial institution must be notified of the death as soon as possible so it can return any payments received after the beneficiary’s death.

Family members may be eligible for Social Security survivors benefits when a retired worker dies.

Retirement benefits for widows or widowers
You can switch to retirement benefits based on your own work if they are higher than those you receive as a result of your deceased spouse’s work. These benefits may be higher as early as age 62 or possibly as late as age 70. The rules are complex and vary depending on your situation. If you have not talked with a Social Security representative about retirement benefits (or your circumstances have changed), contact the Social Security Administration Division office at the American Embassy in Manila to discuss the options available to you.

Benefits for children
If a child is getting benefits based on your work, there are important things you should know about his or her benefits:

§         When a child reaches age 18

§         A child’s benefits stop with the month before the child reaches age 18, unless the child is either disabled or is a full-time elementary or secondary school student.

§         About five months before the child’s 18th birthday, the person receiving the child’s benefits will get a form explaining how benefits can continue.

§         A child whose benefits stopped at age 18 can have them started again if he or she becomes disabled before reaching age 22 or becomes a full-time elementary or secondary school student before reaching age 19.

§         If a child is disabled
A child can continue to receive benefits after age 18 if he or she has a disability. The child also may qualify for SSI disability payments. Call us for more information.

§         If a child age 18 is a student
A child can receive benefits until age 19 if he or she continues to be a full-time elementary or secondary school student. When your child’s 19th birthday occurs during a school term, benefits can be continued until completion of the term, or for two months following the 19th birthday, whichever comes first.

Social Security should be notified immediately if the student drops out of school, changes from full-time to part-time attendance, is expelled or suspended, or changes schools. We also should be told if the student is paid by his or her employer for attending school.

We send each student a form at the start and end of the school year. It is important that the form is filled out and returned to us. Benefits could be stopped if we do not receive the form.

A student can keep receiving benefits during a vacation period of four months or less if he or she plans to go back to school full time at the end of the vacation.

A student who stops attending school generally can receive benefits again if he or she returns to school full time before age 19. The student needs to contact us to reapply for benefits.

 

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Residency Requirement and Alien Tax

Teaching kids.

Effective January 1, 1985, all alien dependents or survivors of workers living outside the U.S. are required to satisfy 5-year U.S. residency to be paid benefits.

The U.S. residency requirement does not apply to the following beneficiaries:

1.      Beneficiary eligible to benefits prior to January 1, 1985.

2.      Citizens of treaty countries, e.g. Germany , Greece , Ireland , Israel , Italy , Japan , and Netherlands (survivors only).

3.      Beneficiaries filing on the record of a worker who died while in the U.S. military service, or as a result of a service-connected disease or injury.

 

4.   Residents or citizens of countries with which the United States has a Totalization Agreement, e.g. Australia, Austria, Belgium, Canada, Chile, Finland, France, Germany, Greece, Ireland, Italy, Japan, Luxembourg, Netherlands, Norway, Portugal, Spain, South Korea, Sweden, Switzerland, and the United Kingdom.

5.   Citizens or nationals of the United States .

Any beneficiary who does not fall to any of the above must meet the residency requirement. Residency implies a factual place of stay in the U.S. with the intention to establish strong social and economic attachment through employment, payment of taxes, membership in civic or religious organizations, etc. Residency could either be continuous or cumulative periods which sums up to 5 years. The residency should be satisfied during which relationship existed between the claimant and the worker.

A child who cannot meet the residency on his own can meet “deemed residency”, if both of his parents resided in the U.S. for at least 5 years. The same applies to an adopted child, if the adoption was decreed in a U.S. court and the child was living with or receiving one-half support for the year immediately preceding the month in which the adoption is decreed.

The following is a list of suggested documents to support 5-year U.S. residency:

 

Membership in a fraternal or social organization

Church membership

Utility bills addressed to beneficiary

Business ownership

Home ownership/Lodging arrangement

School records

United States Driver’s License

Medical or dental records

Employment Records (W-2 Forms)

Official Visa or Passports

Entry or Re-Entry Permits

Registration Records

State Identification Cards

Bank Accounts

 

If this 5-year residency requirement or any of the exceptions is not met, Social Security monthly benefits will be suspended.

 

It is recommended that claimants contact our SSAD office via telephone number 301-2000 ext. 6319 or 6302 or 5085 to receive more information about the possible effects of this requirement on the amount of benefits received by multiple claimants applying or who have applied under one wage earner’s Social Security record.

 

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Alien Tax Withholding

Writing hand.

Are you a non-resident alien who receives monthly Social Security benefits? If yes, there are three things that you should know.

First, you are subject to a 25.5% alien tax withholding.

Second, if you consider yourself a US resident and alien taxes were withheld from your monthly benefits, you can claim for a refund of those incorrectly withheld taxes. To do this, you need to prove that you have kept your US resident alien status.

A “resident alien” is an individual who has been lawfully

 

admitted to the US for permanent residence, and such status has not been administratively or judicially determined to have been abandoned in accordance with immigration laws. To remove the withholding from your benefits, you must submit to the Social Security office a signed statement indicating you consider yourself a US resident and the evidence of your US resident status (i.e. green card).

 

To get the refund, you must file a return with the Internal Revenue Service (IRS). Note that IRS has a time limit for issuing refunds. You should file within 3 years of the date the return for the year in question was filed, or within 2 years of the date the tax was paid (whichever expires later).

 

Upon claiming US resident status, you must understand that your worldwide income will be subject to US income tax in the same manner as that of individuals living in the US .

On a special note, if you are a nonresident spouse of a US citizen or resident, you can elect to be treated as a US resident. But SSA will continue withholding taxes as required by IRS. Although you can still claim credit against other tax liabilities when your tax return is filed. For tax liability questions, please write to:

 

Internal Revenue Service
Assistant Commissioner (International)
Attn: IN: C: TPS
950 L’Enfant Plaza South
S.W., Washington , D.C. 20024

 

Last, regardless of your residency status, you can still claim a refund of alien taxes withheld from your benefits by filing a return with IRS. The IRS will formally determine any liability based on your return.

 

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How to contact SSA

 

For general or specific inquiries, you can contact SSA via mail, telephone, fax, or email. Please indicate your complete name, Social Security Number, residence address, and contact details when you send your inquiry for the first time. Our contact details are:

 

Mailing Address:


Social Security Administration Division
U.S. Department of Veterans Affairs
United States Embassy
1131 Roxas Blvd. , Ermita
0930 Manila , Philippines

 

Telephone Number:
(02) 301-2000 ext. 6319 or 6302 or 5085

Fax Number:
(02) 522-1514

Email Address:
FBU.Manila@ssa.gov

 

 
Last Update :: 04/28/2009

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