Social Security Administration
The Social Security
Administration is headed by one American Officer, and staffed with 28
Locally Employed Staff (LES). SSA is configured to be like a U.S. stateside
district office, providing many of the same services and functions. Its primary
function is to administer SSA programs and services for people residing in the
East-Asia Pacific Region. The division currently serves over 100,000
beneficiaries and pays out over 500 million dollars to those individuals each year.
A unique aspect of the SSA in Manila is the amount of face to face contacts and the field work. Fraud prevention and detection is a major thrust of the operation. Four full time investigators travel throughout the Philippines conducting investigations and also provide service to those individuals who cannot come into the Embassy due to distance, illness, age, etc. Services provided by Social Security include:
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Taking claims for entitlement to all types of Social Security Benefits (Retirement, Survivors, Disability, Lump Sum Death Payment)
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Processing applications for new or replacement Social Security Cards
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Helping beneficiaries re-establish entitlement
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Processing all Post Entitlement Issues: Change of Address, Direct Deposit Enrollment, Non-Receipt of Check Issues, etc.
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Clearing Earnings Discrepancies
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Answering Social Security Questions
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Handling Medicare Enrollments and Issues
ALL SERVICES PROVIDED BY SOCIAL SECURITY ARE FREE OF CHARGE.
DARRIN K. MORGAN, Regional Federal Benefits Officer
Social Security Administration
United States Embassy
1201 Roxas Blvd., Ermita
0930 Manila, Philippines
Contact Information:
Phone: (632) 301-2000 ext. 9
Fax: (632) 708-9723 and (632) 708-9714
E-mail: FBU.Manila@ssa.gov