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U.S. Citizens Services

Effective immediately, the Embassy is unable to accept credit card payments for any consular services, due to ongoing technical difficulties.  All services must be paid for in US dollars or Philippine pesos.  We regret any inconvenience. 

The American Citizen Services (ACS) Unit serves the American community in the Philippines. Approximately 130,000 U.S. citizens reside in the country, and several hundred thousand Americans visit the Philippines each year for business and pleasure. The ACS Unit issues passports and reports of birth and death for Americans in the Philippines, as well as providing notarial services. ACS also assists U.S. citizens in distress, such as those arrested or destitute. It maintains a list of doctors, dentists and attorneys for reference.

The Embassy is located at 1201 Roxas Boulevard in Manila.  The American Citizen Services section is open for routine passport and citizenship services by appointment only.  We are open for routine walk-in services from 7:30 AM - 12:00 noon daily.  The Embassy also operates a Consular Agency in Cebu city which offers routine passport, citizenship and other services to Americans living in the central and southern Philippines.  The Agency is located on the ground floor of the Waterfront Hotel in Lahug, Cebu City and is open on a walk-in basis from 9:00 AM - 11:00 AM daily.  The ACS section is not open on American and some local holidays as well as Consular Training days (which is every first Wednesday of each month). The American Consular Agency is also closed during holidays.

Online Appointments for Passports, Reports of Birth Abroad, Derivative Citizenship for Adults, and Notarials

In order to better serve you, the American Citizen Services unit now accepts all routine passport and Reports of Birth Abroad applications and offers all notarial services only through an online appointment system.  This allows us to plan and adjust for fluctuating demand and will make for a smoother, more predictable visit to the embassy. This new system will also cut down on the time you spend in the embassy waiting rooms! Please read the passport, Reports of Birth Abroad and Derivative Citizenship, notary (including mortuary certificate), or legal capacity to marry page before booking your appointment.  

Emergency Contact Information

  • In case of an Emergency outside business hours, American citizens may reach the Embassy Duty officer through the
    Embassy operator
    at (63)(2) 301-2000.


  • Register with the U.S. Embassy

    Whether you reside in the Philippines or are just visiting, please consider registering with the U.S. Embassy here.

Latest Messages to U.S. Citizens