U.S. Citizens Services
The American Citizen Services (ACS) Unit serves the American community in the Philippines. Approximately 130,000 U.S. citizens reside in the country, and several hundred thousand Americans visit the Philippines each year for business and pleasure. The ACS Unit issues passports and reports of birth and death for Americans in the Philippines, as well as providing notarial services. ACS also assists U.S. citizens in distress, such as those arrested or destitute. It maintains a list of doctors, dentists and attorneys for reference.
The Embassy is located at 1201 Roxas Boulevard in Manila. The American Citizen Services section is open for routine passport and citizenship services by appointment only. We are open for routine walk-in services from 7:30 AM - 12:00 noon daily. The Embassy also operates a Consular Agency in Cebu city which offers routine passport, citizenship and other services to Americans living in the central and southern Philippines. The Agency is located on the ground floor of the Waterfront Hotel in Lahug, Cebu City and is open on a walk-in basis from 9:00 AM - 11:00 AM daily. The ACS section is not open on American and some local holidays as well as Consular Training days (which is every first Wednesday of each month). The American Consular Agency is also closed during holidays.
Online Appointments for Passports and Notarials
In order to better serve you, the American Citizen Services unit now accepts all routine passport applications and offers all notarial services only through an online appointment system. This allows us to plan and adjust for fluctuating demand and will make for a smoother, more predictable visit to the embassy. This new system will also cut down on the time you spend in the embassy waiting rooms! Please read the passport, notary (including mortuary certificate), or legal capacity to marry page before booking your appointment.
Starting August 1, 2014, all appointments for Consular Reports of Birth Abroad (CRBA) and Adult Citizenship applications at U.S. Embassy Manila will be made through a mail-in appointment scheduling system in order to provide better service to our clients. The on-line appointment system will no longer be available. The new mail-in system will reduce the wait time for appointments and help you prepare for your citizenship appointment at the Embassy.
Applicants with On-line Appointments: You do NOT need to schedule a new appointment through the mail-in system if you have already booked an appointment through the on-line system. You will bring all required items with you on the day of your appointment.
Emergency Contact Information
In case of an Emergency outside business hours, American citizens may reach the Embassy Duty officer through the Embassy operator
at (63)(2) 301-2000.
Whether you reside in the Philippines or are just visiting, please consider registering with the U.S. Embassy here.
Latest Messages to U.S. Citizens
. Message to U.S. Citizens: Eid'l Fitr Holiday - July 24, 2014
. Mesage to U.S. Citizens: Eligible Voter Primary Information for Alaska, Arizona, Connecticut, Florida, Minnesota, Oklahoma, South Dakota, Vermont, Wisconsin and Wyoming - July 17, 2014
. Message to U.S. Citizens: Consular Section Closure - July 16, 2014
. Message to U.S. Citizens: Eligible Voter Primary Information for Hawaii, Kansas, Michigan, Missouri, Tennessee, Virgin Islands and Washington - June 30, 2014
. Message to U.S. Citizens: Georgia and North Carolina Primary Runoff Election Information - June 11, 2014
· Message to U.S. Citizens: Travel Alert - Philippines - Typhoon Season 2014 - June 2, 2014
. Message to U.S. Citizens: Middle East Respiratory Syndrome (MERS) Coronavirus Information and Resources - June 9, 2014
· Message to U.S. Citizens: IRS Webinar on Reporting of Foreign Financial Accounts - May 23, 2014
· Message to U.S. Citizens: World Health Organization Warns Travelers of Polio Outbreak - May 22, 2014
· Message to U.S. Citizens: IRS Reminds Those with Foreign Assets of U.S. Tax Obligations
· Security Message to U.S. Citizens - Updated Philippine Travel Warning - May 20, 2014
· Travel Warning - Philippines - May 20, 2014
. Message to U.S. Citizens: Eligible Voter Primary Information for Maine, Nevada, North Dakota, South Carolina and Virginia - May 2, 2014
. Message to U.S. Citizens: Eligible Voter Primary Information for Alabama, California, Iowa, Mississippi, Montana, New Jersey, New Mexico, South Dakota and Texas - April 24, 2014
. Message to U.S. Citizens: Voting 2014 - March 28, 2014
. Message to U.S. Citizens: Indiana Primary Election on May 6 -
March 26, 2014
. Message to U.S. Citizens: North Carolina Primary Election on May 6 -
March 26, 2014
. Message to U.S. Citizens: Ohio Primary Election on May 6 -
March 26, 2014
. IRS Tax Workshop 2014 Slideshow
. Message to U.S. Citizens : Register and Request your Ballot for Upcoming Primaries and Special Elections - February 4, 2014
. Travel Warning - Philippines - January 10, 2014
. Security Message to U.S. Citizens: 2013 Holiday Security Reminder - December 16, 2013
. Emergency Message to U.S. Citizens: Additional Security Threats in Southern Mindanao - October 10, 2013
. Security Message to U.S. Citizens: Demonstrations Update/New Bureau of Immigration (BI) Policy - October 4, 2013
. Emergency Message to U.S. Citizens: Continuing Violence In and Around Zamboanga City, Mindanao - September 17, 2013
. Emergency Message to U.S. Citizens: Threat Against Foreigners in Southern Mindanao - September 12, 2013
. Emergency Message to U.S. Citizens: Violence Near Zamboanga City, Mindanao - September 9, 2013
. Security Message for U.S. Citizens: Increased Security Threats in Mindanao - August 31, 2013
. Emergency Message to U.S. Citizens
U.S. Department of State Worldwide Travel Alert - August 5, 2013
. Security Message to U.S. Citizens as of
July 4, 2013 - Travel to Mindanao
. Emergency Message to U.S. Citizens:
Kidnapping Threat in Zamboanga, Mindanao
. Previous Messages to U.S. Citizens please click here.