U.S. Citizens Services
Announcement: Closure of the American Consular Agency in Cebu from September 16-19, 2014.
The American Consular Agency in Cebu will be closed to the public from September 16-19, 2014. No routine or emergency services will be available.
In case of an emergency involving a U.S. citizen in Cebu, please call the U.S. Embassy operator in Manila at +63-2-301-2000 for assistance.
The agency will resume normal services on September 22.
Consular Fee Changes Effective September 12, 2014
The Department of State published an interim final rule (IFR) in the Federal Register on August 28, 2014 announcing fee changes for certain nonimmigrant visa (NIV) applications, immigrant visa (IV) applications, administrative and citizens’ services.
The new fees will become effective 15 days after the rule was published, on September 12, 2014. U.S. citizens should take note that the fee for a Renunciation of U.S. Citizenship will increase from $450 to $2,350. Additional information on fee increases for visa services may be found on the Department of State’s web site.
To read the complete text of the message, click here.
The American Citizen Services (ACS) Unit serves the American community in the Philippines. Approximately 130,000 U.S. citizens reside in the country, and several hundred thousand Americans visit the Philippines each year for business and pleasure. The ACS Unit issues passports and reports of birth and death for Americans in the Philippines, as well as providing notarial services. ACS also assists U.S. citizens in distress, such as those arrested or destitute. It maintains a list of doctors, dentists and attorneys for reference.
The Embassy is located at 1201 Roxas Boulevard in Manila. The American Citizen Services section is open for routine passport and citizenship services by appointment only. We are open for routine walk-in services from 7:30 AM - 12:00 noon daily. The Embassy also operates a Consular Agency in Cebu city which offers routine passport, citizenship and other services to Americans living in the central and southern Philippines. The Agency is located on the ground floor of the Waterfront Hotel in Lahug, Cebu City and is open on a walk-in basis from 9:00 AM - 11:00 AM daily. The ACS section is not open on American and some local holidays as well as Consular Training days (which is every first Wednesday of each month). The American Consular Agency is also closed during holidays.
Online Appointments for Passports and Notarials
In order to better serve you, the American Citizen Services unit now accepts all routine passport applications and offers all notarial services only through an online appointment system. This allows us to plan and adjust for fluctuating demand and will make for a smoother, more predictable visit to the embassy. This new system will also cut down on the time you spend in the embassy waiting rooms! Please read the passport, notary (including mortuary certificate), or legal capacity to marry page before booking your appointment.
Starting August 1, 2014, all appointments for Consular Reports of Birth Abroad (CRBA) and Adult Citizenship applications at U.S. Embassy Manila will be made through a mail-in appointment scheduling system in order to provide better service to our clients. The on-line appointment system will no longer be available. The new mail-in system will reduce the wait time for appointments and help you prepare for your citizenship appointment at the Embassy.
Emergency Contact Information
In case of an Emergency outside business hours, American citizens may reach the Embassy Duty officer through the Embassy operator
at (63)(2) 301-2000.
Whether you reside in the Philippines or are just visiting, please consider registering with the U.S. Embassy here.
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